Shipping policy
Shipping & Delivery
We strive to process and ship all orders within 24-48 hours of placing your order.
Order Processing
Orders are typically processed within 1–2 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Times
Delivery times are between 5-10 business days depending on your location and shipping method selected at checkout. Estimated delivery times are provided at checkout and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping option.
Order Tracking
Once your order has shipped, a tracking number will be sent to the email address provided at checkout. Please allow up to 24–48 hours for tracking information to update.
International Shipping
If applicable, international orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the shipping cost.
Address Accuracy
Please ensure all shipping details are entered correctly at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Delays & Lost Packages
While we strive to ensure timely delivery, shipping delays may occur due to factors beyond our control. If your package appears lost or significantly delayed, please contact our support team and we’ll be happy to assist.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at support@nookables.com